SUPPORT
 
 
 
 
 

1. Basic System Requirements

Minimum configuration
· Windows 95
· Browser: Netscape 4.5, Internet Explorer 4.0 Version
· Monitor: Monochrome or color with VGA/EGA display card
· Minimum 16 MB RAM for Windows
· 100 MB Free Hard Disk Space
· 28.8 kbps Modem
· CD-ROM Drive

Recommended configuration
· Pentium III
· Windows 95/98/NT 4.0/2000
· Browser: Netscape 4.5, Internet Explorer 5 Version
· Color graphics display (SVGA)
· 64 MB RAM
· 600 MB Free Hard Disk Space (includes freeware)
· Modem: 33.6 kbps or 56.6 kbps for certain services
· CD-ROM Drive
· Sound Card and Speakers (preferred)

2. Start-up Screen

For icons of the start-up screen
1. BHARAT CONNECT Register: Click on this icon to register with BCL ISP.
2. BHARAT CONNECT Utilities: Click on this icon and explore the CD for various kinds of software like compression software, video software, games, FTP software, etc.

3. Setting up your Connection

Preparation of Installation
During the installation process, check for the necessary components to get connected to the Internet. The necessary components are CD ROM Drive, Modem, Dial-up Networking, Dial-up Adapter and TCP/IP Protocol.


Modem
Check if the modem is connected to the computer, powered on and the telephone line is properly plugged into it (refer your modem manual). In case the modem is not installed on the system, follow the steps mentioned here:
1. Click on Start >Settings>Control Panel.
2. Double click Modems icon.
3. Click on Add>Next.
4. If Windows finds a modem, then click on Next>Finish.
5. If needed, specify the driver from the list or click on Have Disk.
6. If Windows does not find your modem, then click on Next and select your modem from the list.
7. Click on Next and select the port.
8. Click on Next>Finish.


Dial-up Networking
Double-click on "My Computer" icon on your desktop to check if Dial-up Networking is installed or not. In case it is not, follow the steps mentioned here:
· Close all applications
· Click on the Start>Settings>Control Panel.
· Double click Add/Remove Programs icon.
· Click on Windows Setup>Communication check box>Details>Dial-up Networking> Ok>Apply/Ok.
Windows might prompt for the set-up/CD diskette. Insert the CD/Diskette to install Dial-up networking.


Dial-up Adapter
If Dial-up Adapter is not installed on the system, the user will be prompted with a message saying "Dial-up Adapter is not installed" and following wizard will be displayed for the user to install it. Click Ok after selecting the Dial-up Adapter from Microsoft.
Installation Steps:
· Close all applications
· Click on the Start>Settings>Control Panel.
· Double click on the Network icon.
. Click on Configuration > Add > Adapter > Add > Microsoft >Dial-up Adapter > Ok. .